Contacting manufacturers

[Wayne A Turner]

Having been in charge of looking after the Battlefront enquires for a very long time I can understand how this can get away from someone. I haven't done it for a few years now, as now most of our offices handle enquires in their region.

With larger companies sometime it is just a case of the contact point can't give an answer until a manager gives an answer, sometimes simply just a yes or no. This can be frustrating for both the company representive and the customer.

But luckily I'm now chained to a wall writing for books and the website.